Andy Elliott – Master Phone Training
Andy Elliott – Master Phone Training Review: Is It Worth Your Investment?
Quick Lowdown: Sick of hearing “I’ll think about it” from prospects? I went through Andy Elliott’s Master Phone Training after bombing one too many sales calls. This $897 course claims to transform average phone sellers into appointment-setting machines using proven scripts and psychological techniques. But does it actually deliver, or is Elliott just another smooth-talking sales guru selling empty promises?
I used to break into a cold sweat before sales calls. Last November, after bombing a call with a BANT-qualified prospect I’d been chasing for weeks, I went looking for help. I didn’t want generic sales advice – I’d tried that crap and it got me nowhere. Elliott’s stuff caught my eye because it was laser-focused on phone skills specifically. I’d been burned by overpriced courses before, but my sales manager had just put me on a PIP, so I was desperate enough to try anything. When your mortgage payment depends on hitting quota, you’ll try just about anything, ya know?
The Problem: Why Most People Fail at Phone Sales
Let’s be brutally honest here. Most of us absolutely suck on the phone. I know I did. I’d ramble when nervous, get totally flustered when someone threw an objection my way, and somehow hang up without any clear next steps. Sound familiar?
I’ve sat through countless sales trainings where some hotshot tells you to “just be confident” or “stick to the script.” Pure garbage advice that never worked for me. What made Elliott’s approach different was how he zeroed in on what’s actually killing your calls – lack of control over the conversation, missing buying signals that are staring you in the face, and freezing up when someone says “it’s not in our budget.”
Remember my disaster call I mentioned earlier? The gatekeeper put me through to the decision-maker (miracle #1) and then the prospect asked about price in the first two minutes, and I completely fell apart trying to justify our rates instead of redirecting the conversation. Classic rookie mistake. But the thing is, I wasn’t a rookie – I’d been selling for three years! What I was missing were the phone-specific skills that Elliott’s program addresses. And lemme tell ya, nothing feels worse than hearing that “click” when someone hangs up on you mid-pitch. Makes my stomach drop EVERY. SINGLE. TIME.
Core Components: What You Actually Get
So what exactly do you get for your money? Here’s the actual breakdown:
- Appointment-Setting Framework: This isn’t some vague concept – it’s step-by-step with exact phrases to use. First week I tried it, I booked two meetings with prospects who had previously ghosted me after discovery calls.
- Pattern Interrupts: Honestly, I thought this would be gimmicky BS, but these psychological techniques have been game changers. When a CFO told me last month he wasn’t interested, I used the “curiosity pattern interrupt” and suddenly had him asking ME questions. It felt like freakin’ magic.
- Cold Call Scripts: These aren’t just generic templates – they include timing cues, tone guidance, and notes on when to pause. My connect rate is up 23% since implementing them – and that ain’t nothing when you’re living and dying by the phone.
- Customer Psychology: Elliott breaks down exactly what’s happening in your prospect’s head during different parts of the call. Turns out, “I need to think about it” is rarely about “thinking” and almost always about an unaddressed concern.
What hit me hardest was realizing all my previous sales training had glossed over the phone-specific elements. These aren’t theoretical concepts. They’re practical tactics I could implement immediately. After my first week applying just the objection handling system, I had three meetings on my calendar that would have normally fallen through. Not gonna lie – that felt pretty damn good after months of struggling.
Key Features: What Sets This Program Apart
Look, I’ve wasted money on plenty of sales courses. Here’s where Elliott’s program is different:
- Exact Word Tracks: When a prospect says “your price is too high,” most courses tell you to “handle the objection effectively.” Great, thanks for nothing. Elliott gives you the precise language patterns that trigger positive responses. My cubicle looks like a crazy person’s wall with all his phrases on Post-its, but guess what? It works.
- Objection Classification: This system helps you quickly identify which objections are genuine roadblocks versus smokescreens. I was shocked to discover I’d been wasting hours chasing prospects who were giving me polite brush-offs that I misinterpreted as interest. Now I can spot the difference between a genuine “not now” and a “not ever” disguised as interest.
- The “Gap” Creation Process: This technique helps prospects see problems they didn’t know they had. My VP would call this “creating pain” but Elliott’s approach is way less manipulative and more about genuine discovery.
My Experience: Here’s a real-world example from just last month. I was calling a prospect who had ghosted me after our initial discovery call. Normally, I’d have left a generic voicemail and moved on. Instead, I used Elliott’s “curious observation” technique. Rather than jumping into my pitch, I said, “You know, Tom, I noticed something interesting in our last conversation that’s been on my mind…” His tone completely changed. He went from giving me one-word answers to asking me detailed questions about implementation. By the end of the call, he was checking his calendar to schedule a product walkthrough. That deal closed last week – $34K ARR. Not too shabby for a call I almost didn’t make.
Is This Program Right For You?
Not everyone should drop $897 on this course. Here’s who will get the most bang for their buck:
- New Sales Professionals: My colleague Sarah went from closing 2 deals a month to 7 after implementing these techniques. She was about to get fired, tbh, and now she’s crushing it.
- Experienced Salespeople Hitting Plateaus: If you’ve been selling a while but stuck at 70% of quota for months, the advanced techniques here could break you through. Frustrating AF when you see the top performers taking home those fat commission checks while you’re scraping by.
- Phone-Anxious People: The systematic approach reduces anxiety significantly. No more staring at the phone for 20 minutes trying to work up the courage to dial.
Don’t bother with this program if you’re exclusively doing in-person sales or already crushing your phone targets. And I’ll say something controversial – this program actually works BETTER for average performers than natural sales talent. Why? Because the naturals often can’t explain what makes them successful. They just wing it. But if you’re like me and need a system to follow, Elliott breaks everything down into repeatable steps.
Real Results: Does It Actually Work?
Listen, I’m naturally skeptical of big claims. Here are the actual, measurable changes I’ve seen:
- My callback rate jumped from around 10% to nearly 25% in the first month
- My sales cycle shortened from typically needing 4-5 calls to close to averaging 2-3 calls
- Average call duration increased from 3.5 minutes to over 8 minutes using the “best friend in 30 seconds” approach
- My SQL-to-close ratio improved from 22% to 31% – which my sales director couldn’t believe was possible in our industry
The biggest surprise was that these aren’t manipulative tactics. I’m just communicating more effectively. My sales director pulled me aside last week and asked what had changed in my approach. My close rate is up 18% over last quarter, which puts me in contention for top performer this year. Heck, I might even make President’s Club – which would be a first for me. The wife is already browsing beach resorts, lol.
Limitations: What It Won’t Do For You
I’m not here to blow smoke. This program has limitations:
- It Won’t Eliminate Rejection: Let’s get real – even with the best techniques, some people just aren’t going to buy. You’ll still hear “no” – just less often.
- You’ll Need to Adapt for Your Industry: I work in SaaS sales, and I had to modify some scripts to fit our jargon and common objections. I spent a whole weekend tweaking the discovery call script to match our ICP’s pain points.
- Results Take Practice: I didn’t see major improvements until about three weeks in. I had to record myself practicing the scripts about 20 times before they felt natural. My first attempts were so bad I literally face-palmed after hanging up.
The $897 price tag isn’t pocket change. This isn’t a “buy it and forget it” resource – the value comes from implementation. I know a guy who bought it and never even completed the first module. Don’t be that guy.
The Final Verdict: Worth The Investment?
After three months of using these techniques daily, here’s my honest take: If phone sales directly impacts your income and you’re ready to practice these methods consistently, Master Phone Training is worth every penny.
What I appreciate most is Elliott’s refreshing honesty. Unlike some sales gurus who promise you’ll close every deal, Elliott acknowledges the realities of sales. He provides practical tools to maximize your success rate without making you feel sleazy about using them. That matters to me – I’ve walked away from “sales training” that felt more like manipulation tutorials.
But here’s the thing most reviews won’t tell you – some of these techniques actually contradict what most sales leaders teach. For instance, Elliott recommends letting prospects talk WAY more than most sales methodologies suggest. My sales director would freak if he knew how long I sometimes let prospects ramble now. But guess what? It works because people buy from people they feel understand them. And you can’t understand someone if you’re doing all the talking.
Final Take: If you rely on phone sales for your livelihood and you’re willing to practice these techniques rather than just passively consuming them, Elliott’s Master Phone Training delivers genuine value. I’ve tried dozens of sales resources over the years, and this is one of the few that led to measurable improvements in my results. Three months later, I’m no longer sweating before important calls, my pipeline is healthier than it’s ever been, and I’m on track for my best sales year yet. For a salesperson serious about improving their phone skills, it’s difficult to put a price on that kind of transformation.
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Andy Elliott – Master Phone Training Contains: Videos, PDF’s
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